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AT&T customer service representative assisting a client with an outage issue.
AT&T

AT&T Guarantees Service Credits for Outages: Details on New Program

AT&T introduces an 'AT&T Guarantee' program offering compensation for service outages. Customers can receive a day’s credit for fiber or wireless service interruptions meeting specific crit...

customer supportMeta's Quest headsets affected by software update issues, with support updates.

Meta Addresses Software Update Issues Impacting Quest Headsets

Meta has acknowledged a software update issue affecting Quest 2, 3, and 3S headsets. While most users can access their devices normally, the company is working on a fix for all users, providing out...

customer supportFCC reviewing customer support quality for internet and phone providers

FCC Reviews Customer Support Quality from Internet and Phone Providers

The FCC, led by Chairwoman Jessica Rosenworcel, is assessing customer support services of internet and phone providers. This review aims to ensure citizens receive consistent and transparent assist...

customer supportLenovo and Intel logos with a background of crashing desktop CPUs

Lenovo Acknowledges Intel's Two-Year Extension for Crashing Desktop CPUs

Lenovo will honor Intel's two-year warranty extension for affected desktop CPUs, addressing previous concerns. Customers experiencing CPU instability issues are encouraged to contact Lenovo service...

customer supportSonos layoffs and app crisis overview with CEO Patrick Spence.

Sonos Cuts 100 Jobs Amid App Crisis: A Need for Change

Sonos has laid off around 100 employees as it struggles with ongoing app issues. CEO Patrick Spence emphasizes the need to prioritize fixing the app while confirming hardware launches are postponed...