Ford Urges EV Owners to Stop Using Tesla Supercharger Adapters Due to Potential Issues

Ford's Adapter Safety Alert: A Caution for EV Owners

In February, Ford made headlines by offering free adapters for Tesla's Supercharger network to its electric vehicle (EV) owners. However, recent reports from InsideEVs indicate that some Ford customers are now being advised to cease using these adapters due to a "potential issue" that could result in "reduced charging speeds over time" or even damage to the charge port.

What the Service Bulletin Says

Ford has issued a service bulletin alerting owners of a specific batch of North American Charging Standard adapters that are believed to be affected. Customers are being urged to verify that Ford has the correct address on file. If the address is accurate, no further action is needed. Otherwise, customers are instructed to update their address by October 24th.

Replacement Process

Ford plans to ship replacement adapters free of charge in the week of October 28th. The company will also provide instructions for returning the existing adapters. Customers are reminded of the importance of sending back the affected adapters to mitigate any risks of potential vehicle damage.

What Should Affected Customers Do?

• Check if you are receiving the alert from Ford.
• Verify that your address is updated in Ford’s records.
• If needed, update your address by the deadline of October 24th.
• Look out for shipping details regarding your replacement adapter.

Industry Comparisons

Interestingly, both Rivian and General Motors have stated to InsideEVs that they have not identified any similar issues with their own adapters, raising questions about the reliability of charging infrastructure across different manufacturers.

Conclusion

For Ford EV owners who rely on Tesla’s widespread Supercharger network, it’s essential to stay informed about any updates related to charging equipment. Ensuring the safety and reliability of charging processes is critical for a seamless EV experience. If you own a Ford EV and received this notice, be proactive in following the guidelines provided.

For more information, visit Ford's official website or contact their customer service.