SimpliSafe Introduces Active Guard Outdoor Protection: A New Era in Home Security
The home security landscape is rapidly evolving, and SimpliSafe is at the forefront with the launch of its innovative Active Guard Outdoor Protection service. This new feature utilizes advanced technology including on-device and cloud-based AI, delivering a comprehensive monitoring solution for homeowners.
What is Active Guard Outdoor Protection?
Announced earlier this year and now available to all SimpliSafe users, Active Guard Outdoor Protection provides live monitoring of outdoor spaces through an intelligent camera system. This new service operates with a dedicated outdoor camera that alerts call center agents about potential threats detected on your property. Agents then have access to a live view through the camera, allowing them to communicate with any suspicious individuals and decide whether to deter the threat or notify emergency services.
Pricing Structure
- Overnight Live Guard Monitoring: $49.99/month (8PM to 6AM)
- 24/7 Live Guard Monitoring: $79.99/month
Both pricing plans include SimpliSafe’s comprehensive 24/7 professional alarm monitoring of security sensors as well as the live indoor monitoring service, which was introduced last year.
How Does It Work?
When the system is armed, the outdoor camera continuously scans for movement using on-device AI. If it detects a person, the footage is sent to the cloud for confirmation and matched against trusted faces uploaded by users. If a stranger is identified, a live agent engages in real-time, assessing the situation effectively and informing law enforcement if necessary.
SimpliSafe’s SVP of product, Hooman Shahidi, describes the protocol: "If the agent verifies a delivery driver, they will provide real-time updates to the homeowner. Conversely, if an intrusion is detected, they will immediately notify the police and alert the homeowner through the app."
Connectivity and Equipment Requirements
The Active Guard feature requires the new Outdoor Camera 2, which is priced at $199.99. This camera needs to be continuously powered and comes equipped with improved night vision and enhanced audio capabilities compared to its predecessor. Existing customers may receive a discount on upgrading by contacting customer service.
Advanced Features and AI Integration
SimpliSafe is leveraging generative AI technologies to reduce false alarms and enhance the overall effectiveness of its security monitoring. CEO Christian Cerda noted, “Ninety percent of alarms are false, often resulting in delayed responses from authorities.” By implementing AI, SimpliSafe aims to streamline the process of distinguishing between genuine threats and benign situations faster.
Cerda elaborated on the technology by explaining that AI will analyze behavioral patterns: “We can apply our knowledge of suspicious behavior to refine AI detection capabilities.”
Conclusion
With the introduction of Active Guard Outdoor Protection, SimpliSafe is not just improving home security; it’s transforming it from a passive system into a proactive defense. For more information and to subscribe to the service, visit SimpliSafe.com.
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