Massive Recall of Anker Speakers Due to Fire Hazard: What You Need to Know

Anker Recalls Bluetooth Speakers: What You Need to Know

Anker has recently announced a recall of its popular Soundcore and PowerConf Bluetooth speakers due to safety concerns related to lithium-ion battery overheating. This decision comes after the company received 33 reports indicating incidents of the batteries overheating, and in some serious cases, emitting smoke or causing small fires.

Details of the Recall

The affected speaker models include:

• A3102016
• A3302011
• A3302031

These models were sold exclusively on Amazon throughout the year 2023 and are priced between $28 and $130, according to the Consumer Product Safety Commission (CPSC). In total, approximately 69,000 units were sold in the United States, with an additional 9,764 units reaching consumers in Canada.

Identifying Affected Products

Consumers can identify affected devices by checking the serial number (SN) printed on the underside of their speakers. Anker recommends visiting their official website to verify if your device is among those recalled. If your speaker is affected, Anker is committing to offering free replacement speakers to all eligible customers.

Immediate Actions for Consumers

If you own one of the recalled speakers, it is crucial to take immediate action:

1. Stop using the speaker right away.
2. Power off the device.
3. Unplug it from any chargers or external power sources.

By following these steps, you can help ensure your safety and the safety of others in your home.

Company Response and Support

Anker, along with Amazon, has proactively contacted all known purchasers of the affected speaker models to ensure they are informed of the recall. Customers are encouraged to reach out to Anker’s customer support for further assistance or inquiries regarding the replacement process.

Conclusion

It is vital for consumers to stay informed about product recalls, especially when they involve potentially dangerous issues like battery safety. Make sure to check your devices and take the necessary precautions to protect yourself and your belongings.