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ChatGPT Outage: Users Report Issues and Internal Server Errors

ChatGPT outage report and status update infographic.

Understanding the Recent Outage of ChatGPT: Causes and Effects

In recent hours, numerous users have reported issues accessing ChatGPT, with many encountering error messages and inability to get responses. The outage seems to have begun at approximately 1:30 PM ET, with a significant increase in reports noted on Down Detector.

Report Overview

By around 2:00 PM ET, OpenAI acknowledged the situation on its status page, indicating that ChatGPT, along with the API and the newly introduced text-to-video generator Sora, were facing "high error rates." A subsequent update at 2:18 PM ET attributed the problem to an "upstream provider," emphasizing that OpenAI was closely monitoring the circumstances.

Common Error Messages

  • Internal Server Error
  • Request time out
  • Chatbot not responding

Past Outages

This is not the first time ChatGPT has experienced outages. Just weeks ago, service disruptions occurred shortly after the launch of Sora for ChatGPT subscribers. Notably, the AI landscape saw a substantial outage in June, which significantly affected numerous AI tools, including ChatGPT.

What Users Can Do

While users await restoration of access, it's crucial to remain updated through OpenAI's official channels, including their status page. Users may also consider alternative AI tools temporarily while resolving the issues with ChatGPT.

Conclusion

Understanding the reasons behind these outages helps users manage expectations and seek alternatives until the service is restored. OpenAI's ongoing communication regarding these issues allows users to stay informed about the current state of the services.

Future Outlook

As the AI landscape continues to evolve, ongoing performance issues may prompt a reevaluation of service reliability by OpenAI. Users can anticipate potential improvements in infrastructure and communication to avoid future outages.

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